Zurich Insurance Group Gap Auto Insurance Reviews

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We bought GAP insurnace for our Dodge Journey through Zurich. The car was totalled in January. They paid off $6,000 of the loan after my insurnace paid theirs. We still have a balance of almost $5,000 on our loan. They say it's because we did half payments when we moved to a different state so their projected blance is less than what the loan is. Isn't that what AGP is for? To pay off the balance of the entire laon? I paid for this, they...
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